COVID 19 Policy
The safety and well-being of our team and our visitors will always be our number one priority.
The Jolly Roger has always been regarded as a very clean and safe venue and we have always operated to a very high standard.
However, in response to Covid-19, we have now increased our safety and hygiene measures to levels far and above the Government recommended guidelines.
Our new safety measures include:
Massively reduced visitor capacity
We have reduced our visitor numbers right down, initially to just 30% of our visitor capacity, to ensure safe social distancing
Online pre-booked visits
For us to operate with a reduced capacity in a safe and secure way, and to avoid any disappointment, all visitors will need to either book online for one of the timed slots or scan the NHS QR code, information is only for track and trace.
If you have any of these symptoms, no matter how mild, get tested straight away:
•loss of taste or smell
Temperature checks for staff and visitors
You may be asked to have your temperature checked on arrival using a non-contact infra-red thermometer. If you are displaying signs of a high fever (37.8 degrees Celsius or greater), we can refund your admission fee or rearrange you visit for a future date.
Dozens of tables removed
The Jolly Roger is huge, so we have taken out lots of chairs and tables to ensure that family groups are well separated. All tables are positioned over 2m away from any other table.
Hand sanitiser units
Hand sanitiser units at the entrance and throughout
Team members will be cleaning door handles and other touch points throughout the day. We have increased our cleaning team to keep us squeaky clean all day. Obviously, if there are any areas you would like us to particularly focus on, please speak to any member of the team.
New cafe procedures
We now have QR codes on every table for our menu, sauce sachets will be handed to you once food is ordered and we encourage contactless payments whenever possible. Food Delivery/Collection area has been set out, to eliminate close contact between our servers and visitors.
At night the building is sanitised with antibacterial spray equipment especially designed for hospitals and kitchens. The antibacterial coats surfaces with a sterile coating that lasts for several days
Loose items removed
We have taken out all the balls from our ball pools and removed any loose play items.
The Government ruling regarding face coverings for indoor play centres is: “Adult customers and children aged 11 and over will be required to wear a face covering before entering and keep it on until they leave, except when eating or drinking at your table, or when entering/whilst in the play frame”.
Our play partnership with you To make sure our safety measures work effectively, we ask all visitors to work with us to help us all keep covid-safe. The most important new ruling is that any children that cannot practise social distancing on their own must be accompanied by an adult at all times. This is very important to comply with new Government guidelines.